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Den Haag
Lange Vijverberg 4-5

ITMG Den Haag

St Jacobsstraat 123-135

ITMG Utrecht

Kromwijkdreef 11

ITMG Amsterdam

Kennedyplein 1

ITMG Eindhoven

Beursplein 37

ITMG Rotterdam
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Fijne training waarin je in een veilige omgeving kan oefenen met verschillende manieren van communiceren. Ondersteund door een kundige trainer die dat wat onbewust gebeurt heel goed zichtbaar kan maken.

N. el mahdioui
De Masterclass Agile Servicemanagement met Scrum is leerzaam en goed toepasbaar in de praktijk. De trainer heeft duidelijk veel kennis en ervaring.

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  • Blended Learning
  • Praktijkgericht
  • Duurzaam
  • Social Return

    Price e-learning: € 375,-
    Price Axelos exam € 250,-

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    ITIL®4 e-learning environment – Efficient and result-driven

    The content of the ITIL®4 e-learning environment of the IT Management Group is accredited by Peoplecert. The ITIL e-learning environment guides you to your exam in a structured way. The ITIL e-learning environment is composed as follows:

    1. General part

    – Explanation examination requirements in general
    – Explanation of the e-learning module
    – Procedure for questions and comments

    2. Specific part

    The ITIL® Foundation e-learning environment is divided into the following eight modules or parts:

    • 1 introduction
    • 2 the structure and benefits of ITIL
    • 3 the key concepts of service management
    • 4 the four dimensions of service management
    • 5 the purpose and components of the ITIL service value system
    • 6 the service value chain activities and the interconnections
    • 7 the most important practices; consists of two parts
    • 8 Sample Exams

    Each part is built up in the same way. You are advised to keep the order as presented in the e-learning module.
    • Exam requirements (you first read the exam requirements of the relevant topic).
    • Text ITIL® 4 (you read and study the presented text-pages related to this topic).
    • Slides (you can view the slides from the IT Management Group classroom training ITIL® 4 Foundation that are part of this topic).
    • Assignment – optional (make the assignment from the IT Management Group classroom training ITIL® 4 Foundation); the answer-document can be found in part 8.
    • Test questions (you go through the test questions of the relevant subject).

    With the ITMG ITIL® 4 e-learning environment you are assured of an efficient and result-oriented approach to pass your ITIL® 4 Foundation exam.

    How does it work ?
    You can register for the accredited ITIL® e-learning by filling out the application form. After applying you will receive a digital invoice. The moment you have paid the invoice, the IT Management Group will send you:

    – the link to the ITIL® 4 Foundation e-learning environment
    – your username and password

    Exam ITIL® 4 Foundation
    You can order your exam voucher at EXIN or take the exam at one of the EXIN exam sites. You can visit the EXIN website for booking and current costs.

    After succesfully completing all parts, you are ready to take the official exam. There are two options to take the exam:

    1. Online via Peoplecert web-proctored exam (only computerbased)
    2. At an ITMG location in The Hague or Utrecht (The Netherlands) (paperbased and computerbased possible)

    Your username and password are associated to your email address and will be valid for 90 days. Your account wil expire automatically after 90 days. Your account is strictly personal and non-transferable to third parties.

    Duration and cost
    You can take your own time to complete the e-learning training ITIL Foundation. You can take into account you need approximately 14 hours of time to study. Of course it depends on the individual how much study time actually is needed.
    The cost for the ITIL Foundation e-learning training is € 375, – excl. VAT. This price excludes the exam. The price of the PRINCE2 Foundation exam is € 250,-

    Open registration and In-company
    Do you still prefer to attend a classroom training? That is possible. The IT Management Group teams up with the top of the teachers. ITIL training based on open enrollment is provided at high quality locations in various regions. In-company training can be provided at any desired location.

    Servicemanagement secondment
    Are you looking for temporary reinforcement of your organization with a Service Manager, Service Level Manager or Service Desk Agent? We would be happy to provide you with one. contact

    Referenties ITIL® 4 Foundation e-learning

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